frequently asked questions
The process starts with a free, non obligation site visit. One of our Bona-certified technicians will inpsect the floor and provide some samples of different lacquers/stains. This is followed up by a quote. Once we get the go-ahead, the magic begins! The floor is initially sanded to strip back any previous coatings. The floor is levelled and sanded to a smooth finish. The team will lay down different samples of stains and lacquers. Finally, we apply the finish you have chosen.
Clients always comment on how shocked they are by how little dust is produced. Our machines have the same type of HEPA filters which are used in hospitals and on aircraft! Up to 99.9% of dust is removed (Bona). Fun fact- from the 1st of January 2010, it became illegal to sand floors without the use of dust containment systems in The Netherlands!
The duration depends on various factors such as the size of the area, the condition of the floor, and the type of wood. On average, most projects take between 1 to 4 days.
No! You can stay in the comfort of your own home while the team get to work. When the team are applying the stain/lacquer, there will be restricted movement over the ares being treated. This dries within 1.5 hours.
We recommend filling gaps which are more than 4 – 5mm in width. Your floors need to breathe too! Leaving small gaps allows for natural expansion during high humidity seasons and contract during low humidity seasons.
Absolutely, don’t take our advice, ask an estate agent yourself! Your floors are like the spine of your home. This is the first thing family/friends or the all-important future buyer will notice. Fun fact: well-maintained flooring increases property value.
This entirely depends on your experience level. Those calming online sanding videos may look very straightforward, but the reality of operating the heavy-duty machinery can present some challenges. Nonetheless, where there is a will there is a way! If you however would like a stress-free, quick makeover why not leave it to the professionals with over 30 years of experience!
The number of times a hardwood floor can be sanded depends on the thickness of the wood veneer. Generally, solid hardwood floors can withstand multiple sandings, while engineered hardwood has a thinner veneer and may only be sanded a few times.
Yes, most scratches and stains can be removed through sanding, restoring the natural beauty of your hardwood flooring.
Clients can pick from a range of colours, please note that each wood species take up the colour differently so it may not be an exact match. For this reason, we lay samples down for the client after the sanding is complete so that they can see the ‘real life’ colour and have their final pick.
Whilst furniture removal and resetting is a service we offer, we always recommend the clients to clear the premises themselves.
On average, most treatments last between 7 – 10 years. Taking basic precautions such as placing mats at entrances, using rubber feet/ furniture coasters beneath the legs of tables/chairs and cleaning products with minimal harsh chemicals will maximise the lifespan of your flooring. We offer cost-effective maintenance packages also – these typically are half the cost of a deep sand.
This is a cost effective treatment which involves a light sanding (to remove the previous stain/lacquer) which is followed by applying new stain/lacquer.
Any wooden floor cleaning product with a low volume of harsh chemicals will do just fine.